Home

I believe that our theme provides a visual manifestation of how committed we are to giving the best level of customer service and the best experience a child could have. It’s all about the people, the patients, and parents that we take care of.

I wanted to bring Disneyland to my patients because unfortunately some of them may never get to see the real thing. When I decided to expand my practice and open a second office, all I had to do was think of the joy that my first office brought to my patients, and I knew I had to work with IDS again.

The kids love the theming. One of our groups has started referring to the clinic as “The Fun Center” cementing our desire to make this a place of wellness and development, not a place they are forced to visit.

After adding the train play area to our waiting room, in one year we’ve gone from a startup, to full-on busy. I am sure we’ll have too many patients within 2 to 3 years.

When we first moved in, I had a goal of achieving $1.2m in revenue and we met that. This year, we are on target to achieve $2m in revenue and I credit the theming with bringing in that additional $800,000.

Patients come into the office and are immediately comfortable and the parents can’t stop taking pictures. They made my office the talk of the town!!!

As a result of the theming, marketing has definitely improved. Even if patients cannot remember the name of the clinic, they know where we are and that our clinic is the fun place for kids to come play while they are waiting for their appointment.